Keep your lift emergency phone connected

Prepare for the January 2027 PSTN switchover. Openreach plans to retire its traditional analogue phone network by 31 January 2027. Your provider may move your line earlier.

Lift emergency phones using an analogue line need their compatibility checked. Bennett Lifts can review your existing system and quote for a suitable GSM / 4G solution.

We check equipment compatibility, mobile coverage, backup power and alarm calling requirements before recommending an upgrade. A mobile adapter is not automatically suitable for every lift. Equipment, installation and any SIM/service costs will be stated in your quotation.

Not sure what equipment you have? Send the details you know and optional photos from safely accessible areas. Read Openreach’s switchover guidance.

Request a phone check or upgrade quote

One site per request. Add each lift below. Fields marked * are required.

Your contact detailsYour name *You are booking for *Requesting company *Email *Telephone *PO / order reference, if available

Site detailsSite / building name *Full site address *Postcode *Preferred date, if knownSite access / contact arrangements

What would you like?

Lift 1Lift reference / locationLift typeExisting emergency phone information

Optional photosUp to five photos, 5 MB each and 20 MB total. Only photograph equipment you can safely access. Do not enter restricted lift areas.Anything else we should know?I am authorised to request this service. I understand the price and attendance need confirmation.

We use these details to review your request. Privacy notice.

Someone trapped or an immediate emergency? Call 0113 467 2836. Do not wait for an online response.